Alston Construction To Build Google’s First Operations Center In The U.S.

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On Thursday morning, Google announced the site of its forthcoming Southaven operations center and its initial number of jobs.

The call center — the company’s first in the U.S. — will be located directly north of the Tanger Outlets Southaven on the west side of Airways Boulevard. It will contain 60,000 square feet and open in summer 2021, according to a news release. Google is already hiring for the center and will use a temporary office in Memphis until the new facility is built.

The massive firm wants to hire 100 people by the end of 2020, the release said. When the project was initially publicized in December, 350 jobs were announced. Thursday’s release didn’t include a total other than the 100 initial hires.

“Google’s decision to locate more than 100 jobs and their first U.S. Operations Center in Mississippi is a testament to our state’s great workers and pro-growth policies,” said U.S. Senator Roger Wicker in the release.

The facility’s employees will “provide customer service to Google users by assisting with tasks ranging from product troubleshooting, operational support, and more,” the release said.

Google’s current operations centers are located in India and the Philippines.

“This is a true testament to our skilled workforce and the increasing economic strength of our great state,” Mississippi Gov. Tate Reeves said in a statement. “Mississippi and the Southaven community welcome Google with open arms, and we look forward to growing this partnership and creating opportunities for success for years to come.”

The call center will be developed by Panattoni Development and built by Alston Construction. A2H Inc. is the architect.

The Tanger-adjacent location was first reported by the Daily Memphian.